Terms of service

These terms apply to every order placed with The Selah (ABN 34 342 711 679), online, at our pop ups and for events. By ordering you agree to them.

Prices and payment. All prices are in Australian dollars and include GST. Payment is taken in full at the time of order. If an item is out of stock after you've paid, we'll tell you and refund you in full.

Personalisation. You are responsible for the initials, spelling and colour you enter. We produce exactly what is ordered. Our Return and refund policy explains what happens if something is wrong.

Turnaround. Dispatch times are set out in our Shipping policy and are estimates. We're not liable for delays once a parcel is with the carrier.

Events and corporate bookings. Quotes are valid for 14 days. A booking is confirmed when the deposit is paid. The deposit is non refundable, because product is ordered in your colours and personalised with your name or logo before the event. The balance is due 7 days before the event date. If an event is postponed we will do our best to move the booking to a new date, subject to availability. Travel outside Sydney is quoted separately.

Our designs. Product designs, photographs, the Selah name and logo, and the words on this site belong to The Selah and can't be reused without permission. Logos and names you give us for an event remain yours.

Liability. To the extent the law allows, our liability for any order is limited to remaking the item or refunding the price paid. Nothing in these terms excludes rights you have under the Australian Consumer Law.

Changes. We may update these terms. The version on the site when you order is the one that applies.

These terms are governed by the laws of New South Wales, Australia. Questions: theselah.au@gmail.com.